Spam Blocked?
ONLY FOLLOW THE INSTRUCTIONS ON THIS PAGE IF YOU’VE BEEN SENT HERE IN AN EMAIL YOU’VE RECEIVED OR IN A POP-UP MESSAGE FROM YOUR EMAIL PROGRAM. DO NOT FOLLOW THE INSTRUCTIONS ON THIS PAGE IF YOU’VE FOUND US THROUGH A SEARCH ENGINE.
This page is ONLY for people who have been sent here by subscribers to the Saromedia/Sarotech service. If your email was blocked by a server not subscribed to Saromedia/Sarotech services, then your email will be ignored and you will have wasted your time.
There has been an exponential increase in spam on the Internet in the recent past and many domains have had to put measures into place to keep the excessive spam from flooding users’ email boxes.
If you’ve been sent an error message telling you to visit this page it’s because the domain you’re trying to reach is using the services of saromedia.com to help prevent spam from reaching users’ email boxes.
Because checking for spam is not an exact science we may have accidentally blocked your email even though you’re not sending spam.
If you’re not using your ISP’s email server to send your email then switching to that server is generally the best way to send email. Many ISPs block their customers’ ability to send email from their own connections or through other email servers besides those the ISP supplies for that purpose.
To “whitelist” your email server, please send an email to whitelist@saromedia.com
The Subject of the email should be “unblock me”.
The email must be in plain text ascii. We do not process emails sent in other than plain text ascii.
The first line of the email body should be your return address.
The second line of the email body should be the email address you’re trying to reach.
There should be no extra linefeeds or anything else in the email or it will be delayed and may be returned to you.
We’ll contact you if necessary and unblock you if possible.
If we can’t unblock you (for example, if you ARE a spammer), we’ll write you back and let you know why.
How it works
saromedia.com uses several local and third-party “blocklists” to keep spam from reaching user’s mailboxes. Depending on the blocklist that blocked your email there are several steps you may wish to take to see why your email was blocked:
LBL or BSHLIf your message mentioned “LBL” or “BSHL” then your mailserver was blocked by conscious action of the server administrator. You should contact our “whitelist” address above to find out why you were blocked and what you can do to be unblocked.
ORDBIf your message mentioned “ORDB” you should read the FAQ at http://www.ordb.org/faq/ and check your sending IP address at http://www.ordb.org/lookup/ to see why your email may have been blocked.
(It may not be YOUR IP that is blocked, but the IP that your ISP uses to send mail.) ORDB is the Open Relay Database. This protects our mailserver from receiving email from servers that are running insecure open relays that are commonly abused by spammers. SpamhausIf your message mentioned “spamhaus” you should read the FAQ at http://www.spamhaus.org/sbl/sbl-faqs.lasso and check the site at http://www.spamhaus.org/ to see why your email may have been blocked.
SpamCopIf your message mentioned “spamcop” you should read the SpamCop site at http://www.spamcop.net/ and check your IP at http://spamcop.net/reported.shtml to see why your email may have been blocked.
SORBSIf your message mentioned “sorbs” you should read the SORBS site and check your IP at the SORBS website at http://www.dnsbl.sorbs.net to see why your email may have been blocked.
(It may not be your IP that is blocked, but the IP that your ISP uses to send email, or the IP may be an open relay.) |
Other blocks are put in place due to the number of open relays on DSL networks. If your domain name resolves to a DSL or ADSL domain or is a known dynamic block of IP addresses used by ISPs that should not be hosting a mail server (for example, dsl-verizon.net or *.da.uu.net) you should probably send email through your ISP’s SMTP server instead of directly from your own home mail server. Or, contact your ISP about setting up proper reverse DNS so that your IP does not resolve to a DSL or dialup domain name. NJABLIf your message mentioned “njabl” you should read the NJABL “end-user” information at http://www.njabl.org/enduser.html and the listings page at http://njabl.org/listing.html for information about how your IP address ended up in that blocklist.
CBLIf your message mentioned “cbl” you should check the CBL (Composite Blocking List) webiste information at http://cbl.abuseat.org/ and look up your IP at http://cbl.abuseat.org/lookup.cgi to see why your IP may have ended up in that blocklist.
OPMIf your message mentioned “OPM” you should read the OPM information at http://opm.blitzed.org/info for information about how your IP address ended up in that blocklist.
Use the links on the left for other resources on spam and spam prevention. |
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